www.DesignsFromPamela.com

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Ordering Information ...

Your rest is assured when ordering online with www.DesignsFromPamela.com. Designs From Pamela uses Paypal® for all of their online payments. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

Secure Payments

PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient (Designs From Pamela) won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

Who can purchase from Designs From Pamela?

Sorry, we only accept orders from the U.S. and Canada.

Types of payments

We currently accept Visa Card, Mastercard, Discover Card, American Express, Debit cards with any of the previous logos on them, eCheck*, and Instant Transfer**.

*eCheck - With eCheck payments, PayPal debit's the buyer's bank account, but no back-up funding source is used. Therefore, eCheck payments may take 3-5 business days to clear, and will not be credited to Designs From Pamela's PayPal account until the bank transfer has succeeded.

**Instant Transfer - With Instant Transfer, PayPal debits the payment amount directly from the buyer's bank account. If the bank transfer fails, the back-up funding source (usually the buyer's Primary credit card) will be charged to complete the payment.

Limits

With PayPal, every new PayPal account has a Sending Limit (the total amount of money you can send using PayPal before becoming Verified). The Sending Limit for most U.S. accounts is $2,000. If the buyer will exceed his Sending Limit by making a payment, he/she will be required to become Verified (by adding and confirming a bank account) before completing the payment. For any questions regarding Sending Limits you can contact PayPal at www.paypal.com.

Types of information required when ordering

When ordering through PayPal you can use your PayPal account or just use your credit card. To sign up for a PayPal account please visit www.paypal.com.

Ordering Process

1. Pay for your product ordered by PayPal, Check or Money Order by mail.

2. Once the payment transaction is complete, you will receive a receipt from PayPal in your email.

3. For the patterns by mail, by PayPal, you will receive your pattern via USPS within 5 to 10 business days.

Note: Additional time may be required if purchasing a needlework kit, depending on availability.

Return Policy

Sorry, due to the nature of our business, there are no exchanges or refunds made for purchases. We make every effort to provide you with a good product representation and description on our website in order to help you in your purchasing decision.

Error(s) When Ordering

If you were to receive an error when ordering, please contact us at info@designsfrompamela.com or www.paypal.com.

Shipping and Handling

All orders by mail will be mailed by the US Postal service. We send orders by standard mail and usually takes 2 - 5 business days for delivery.

Currently we charge $1.50 for shipping and handling charges per pattern. Shipping and handling charges for kits will be more.

State of Virginia residents add an additional 5% sales tax.

Check or Money Order by Mail

New! Now available to purchase by check or money order.

Once your check has been cleared you will receive your pattern via USPS within 5 to 10 business days.

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