|
Frequently
Asked Questions ...
How are your patterns
sold?
The pattern will come to you as a chartpack.
That is, a readable printed graph with a front cover
that will have a color photo of the completed project.
Back to
top
When will I get my pattern
by mail?
Once your payment transaction is complete,
either through PayPal, check or money
order, patterns are shipped via USPS and will be sent
out within 2 business days. Please allow 5 to 10 business
days to receive your merchandise.
International orders may require additional time .
Back to
top
Can I stitch your pattern
and sell the finished product?
No. After purchase, customer may only
reproduce the artwork for personal purposes only. The
reselling of our products is strictly prohibited without
special permission. For more information on our copyright
policy click
here.
Back to
top
Can I share your pattern
with my friends?
No. Sharing or reselling of the Designs
From Pamela patterns would violate the copyright protection
laws. Violator could be prosecuted. For more information
on our copyright policy click
here. For more copyright law information please
visit http://www.copyright.gov
Back to
top
Do you offer your designs
in kits?
Occasionally we offer a design in kit
form. The kits will contain all or most of the materials
needed to complete the project. If you have a special
request to see a design kitted for you, please email
us at
. We will consider your request.
Back to
top
I am interested in carrying
your products in my store. Do you sell wholesale? How
do I inquire about this?
If you are interested in carrying the
Designs From Pamela products please contact Pam. For
contact information click
here.
Back to
top
Is there a Money Back
Guarantee if I am not satisfied with my purchase?
Sorry, due to the nature of our business,
there are no exchanges or refunds made for purchases.
We make every effort to provide you with a good product
representation and description on our website in order
to help you in your purchasing decision.
Back to
top
My question is not here.
How do I get my question answered?
If you did not find your question and
answer here you can email us at
.
Back to
top
|
